Customer Testimonials
See What Our Customers Are Saying …
Quick and detailed. The service was what my csr and I needed
Everyone there is so friendly and helpful. I always have my dog with me and she makes quite an entrance. Everyone loves her. I like taking my car there. Thank you
Did a walk in oil change. Personnel friendly, service thorough.
Completed everything even the recall which I did not have for listed on the appointment. Very happy
Everything was great, good service nice people, and not to long of a wait
Did a great job!
Excellent service as always. Chris the service advisor was absolutely phenomenal. I would highly recommend.
Everyone was great! My car came in much sooner than expected which was awesome.
Cody was so helpful during our car buying process. He listened to what we were looking for in a new vehicle and did a great job with guiding us through our options.
Staff was nice and very welcoming. But service seemed a bit pricey. The old and rusted bolts that were holding my license plates broke off. It cost me $80+ to just get these bolts replaced. Though I didn’t mind it since they mentioned it up front, it was also super busy so it took 75 minutes for a simple service. But again, the staff was extremely nice and would recommend if it’s a service that required Honda’s expertise.
Quick & professional service.
Great service rep. I really enjoyed my maintenance visit.
Excellent service
Love Schlossmann’s! Family owned and always consistent in the service they deliver!
Quality staff and service!
Schlossmann Honda City customer service was so amazing. I called for a walk-in and despite their tight schedule they still accepted and attended to me.
Great service with the transmission fluid
I’ve gotten three cars from Shlossmann Honda City, they have always taken their time to take care of me and make sure my experience is smooth. Anytime I had any issues they were right there to assist me to ease any stress or anxiety. I would 100% recommend Shlossmann Honda City to anyone!
I am very pleased with the service I received from Schlossmann’s Honda. Joseph kept me updated on everything as I was waited and after the service was completed!
Wonderful, friendly helpful service
Service professional was courteous and let me know what was going on. I was there almost 2 hours which I thought was a bit long. Overall, this has been my dealership for 10 years and I can't think of going anywhere else.
John always provides exceptional service. We followed him from his previous job for that reason. He always explains everything thoroughly and goes out of his way to make sure it’s always a great experience.
Brian Griffin was very professional and organized. He was very clear and helpful when we went over the vehicle. There is so much more technology on new autos these days. The finance person was organized and very well versed in her job. I enjoyed the experience of buying a new vehicle. I would recommend Brian and anyone interested in purchasing a new car to call him and Schlossmann Honda City. The entire staff was pleasant and helpful. Roni Foster
The service appointment itself went fine and the agents are informative and friendly. The waiting area is great. I'm just wondering why I had to wait a full month between the time I called to get an appointment and the earliest available time slot. Good thing my car was still useable as I have no other transportation options.
Everything completed in expected time.
It was great
Tom F. was a joy to work with. He went above and beyond what I would expect from a car salesman. When the car I was going to buy was sold 10 minutes before I got to the dealership, his manager went online and scoured the area for any other available honda crv hybrids in the right color, until he found one. Two weeks later I drove my new vehicle home!
Great service, quick oil change and now they provide you with a video of your vehicle service. Love this feature.
Good service today! Helpful advisor and timely work.
Excellent service! Came in on a Saturday without an appointment to fix a leak in a tire and they had the car back to me in less than two-hours.
Chris was very courteous employee.
My service writer, Katie was excellent. I was in a hurry and she kept updating me on status. To save time, I opted to skip the inspection and car wash. I smelled burning oil on my 35 mile drive home so am hoping it was just a spill when filling, not a problem.
Courteous, efficient and fast service as a walk in
My salesman Vince was great! Found the vehicle I wanted, waited only a few weeks for the car to arrive. Vince made the whole process smooth and easy!
Had a terrible experience at Wilde Honda after having purchased several cars over the years. Took our business Schlossmann’s where Brian Griffin took care of us and made the deal happen. As promised he delivered a new car to us in mint condition
Service was helpful, polite, and resolved all issues expediently.
Very professional staff. Explain service as needed. Waiting room is so comfortable - recliners are so nice I fell asleep.
Everyone was so attentive,friendly and helpful Chris S. really kept me in the know about my car and the best thing is the rental was cheaper then any other car service Also Jessica was a great help to us thanks guys.
Service was good, taken care of in a timely manner.
They went above and beyond! They put the customer first !! Thank you !!!
I have had my cars serviced at Honda City for many years. I think they do a great job in many ways, customer service is wonderful, the quality of work done is excellent, honest, never push unneeded repairs or service, work is completed on time and the extras like shuttle service are a bonus. My recent service advisor Katie was awesome. I think they do a top notch job in every way.
Joe Williams helped me get the most out of this visit. Thanks!
After a recent accident my car was towed to the Body Shop for a repair assessment. All the staff that I dealt with at the shop were so helpful and professional and I can see why my insurance agent recommended them.
Chris, the Sales Manager, did a very good job of taking care of me with the services that I needed.
Called at 7am on a Monday regarding a new battery as mine died over the weekend. Service advisor June told me to come in and they would get to me as soon as possible. Arrived 20 minutes later where Service advisor Heather greeted me with a smile and great professionalism and put a note on my windshield to leave the car running as I had to get a jump start just to get it to the dealership. She said they should be able to get to it quickly and in just a little over 1 hour. I had a brand new battery ...
Joseph provided excellent service
Worked with Bryan Weber in Service depart, he and the tech did a great job.
Jessica was an outstanding service representative. Brought my car in for an oil change without an appointment and she kept me updated on the progress.
Great service Tom and Dan were very helpful every step of the way. Very happy with my wife's new 2024 Honda CR-V Sport Hybrid.
I came in as a walk in and I got in right away with a wait time of about an hour and a half and they had it done within an hour or so, everyone was super nice. A customer parked their car right behind me and took the keys and the manager moved the whole tent and chairs and got me out of being stuck lol Liz
Fast, easy, and great service.
Everyone was very friendly and knowledgeable- the van service was very much appreciated
Kaitlin the intake supervisor is very professional and well versed in the details of my civic. Emily the technician went over all the check points and service needed in the future I actually look forward to the next oil change. Comfortable environment and knowledge about my vehicle puts me at ease.
They are very customer focused with the remote pickup for service and the constant updates along the way without any pressured sales for needed or unneeded services.
They were very polite and patient explaining what was going to be checked and replaced with my vans service.
Costs a little more than doing the maintenance yourself, but saves you time, are detailed, and thorough. John in Service was very helpful and knowledgeable. Thank you.
Good experience dealing with John Billman , professional, knowledgeable sales consultant. Made purchase enjoyable.
Joe in the service department is always so helpful!
I'm at Jessica in service department she helped me and walk me through the whole process super friendly and great follow through.
Jessica helped me out in an emergency and saw to it that my car issues were resolved quickly. She's fantastic! Good service and easy to work with - thanks, again!
Service was excellent Bryan was very professional,knowledgeable and polite
Great service and communication.
I have had my CRV serviced multiple times @ Schlossmann Honda City and have been extremely happy with how friendly and professional the staff have been. They are very accommodating as far as scheduling my car in and providing shuttle service . I’m especially thankful for the time and patience service advisor John Puerling took to explain what needed to be done. Service on my CRV was thorough and done in a timely manner 🙂
I had a great time working with Cody at Schlossmann Honda City. I knew which car I was interested and Cody showed me a good circuit to test drive it. Dealing with the paperwork was quick and painless and I feel like I got a good deal there. Thank you, Cody and Honda City!